Developing Assertiveness and Personal Impact

Overview

Many people confuse assertiveness with aggression. However, assertiveness is the ability to express yourself and your rights in an open, non-confrontational approach. Yet assertiveness does not come naturally because we have all learned passive or aggressive behaviours to stave off confrontation and to try and get what we want.

This virtual classroom training is designed to help you to put forward your points of view in ways
that are productive whilst being receptive to the needs, wants and feelings of other people.

How will it help you?

This training is the first step towards achieving some of the following benefits -

• Being more self-confident
• Improving interpersonal relationships
• Reducing stress and frustration levels
• Improving collaborative decision making and problem solving

How long is the workshop?

x2 halfday workshops